What is an "active student" on Atelier Studio™?
Anyone who, in the current month, signs a waiver, signs up for a class, pays for a class, or joins a waitlist. The counter resets monthly. Starter includes 100; Standard and Premium are unlimited.
Do you charge per location or per student?
No per-location charge, ever. No per-student charge on Standard or Premium. The Starter plan includes 100 active students with a $0.25 per-student overage above that. Multi-location support is included with Premium.
Where do online payments go?
Directly to your own Stripe account. We never hold your money. We'll help you set up a new Stripe account or connect an existing one as part of onboarding.
What is the transaction fee?
0.75% per checkout, capped at $2 — charged per checkout, not per item. Stripe's standard processing fees apply separately and you'll always see exactly what you're paying and to whom.
Is there a free trial?
Yes. Every plan begins with a free 14-day trial, and we don't ask for a credit card to start.
Can I cancel anytime?
Yes. No notice period, no cancellation fee, no questions.
Will my price ever change?
We use grandfathered pricing. The rate you sign up at is locked for as long as you stay on the same plan — even if we raise prices later. If we ever drop prices, you can switch plans to pick up the new rate; your subscription doesn't move on its own. Stripe Billing handles all of it automatically, and your locked rate appears on every invoice.